Privacy Policy

Better Days Crew ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, send us direct messages on social media, or join our private membership community (collectively, the "Services"). We operate from the State of Florida, United States, and this Policy is governed by Florida law and applicable United States federal law, including the Florida Information Protection Act (FIPA).

1. Information We Collect

We may collect the following categories of information:

• Information you provide directly: your name, email address, phone number, payment information, and the content of messages or posts you share with us or other community members.
• Account and membership data: username, profile information, billing records, and your participation history within The Better Days Crew community.
• Automatically collected data: IP address, device type, browser, operating system, pages viewed, referring URLs, and similar usage information collected through cookies and similar technologies.
• Third-party data: information received from social media platforms (Instagram, TikTok), payment processors (Stripe), and analytics providers when you interact with us through those services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services and community;
• Process payments and manage memberships;
• Communicate with you, respond to messages, and provide support;
• Improve the website, content, and community experience;
• Send updates, newsletters, or promotional communications you have opted into;
• Comply with legal obligations, including mandatory reporting laws; and
• Detect, prevent, and address fraud, abuse, or violations of our Terms.

3. Mandatory Reporting

Notwithstanding anything in this Policy, if you disclose information indicating self-harm, intent to harm yourself, intent to harm others, or abuse or neglect of a child or vulnerable adult, we may be required by Florida law to report such disclosures to appropriate authorities, including law enforcement, emergency services, or the Florida Department of Children and Families.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Services (e.g., hosting, analytics, payment processing, email delivery, community platforms);
• Other community members when you voluntarily post or share content within the community;
• Authorities when required by law, subpoena, court order, or to protect rights, property, or safety; and
• Successors in connection with a merger, sale, financing, or acquisition of all or part of our business.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember preferences, and analyze usage. You can control cookies through your browser settings; disabling them may affect functionality.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. In the event of a security breach involving your personal information, we will provide notice as required by Florida law (Fla. Stat. § 501.171) and other applicable laws.

8. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.

9. Your Rights

Subject to applicable law, you may have the right to access, correct, or delete the personal information we hold about you, opt out of marketing communications, or withdraw consent. To exercise these rights, contact us using the information below. We will respond within the timeframes required by law.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and the "Last updated" date will reflect the revision. Your continued use of the Services after changes are posted constitutes acceptance of the updated Policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict-of-law principles. Any disputes arising out of or relating to this Policy shall be resolved in the state or federal courts located in Florida.

13. Contact Us

Better Days Crew
State of Florida, United States
Email: [email — to be added]
Phone: [phone — to be added]